Privacy Policy

Trujay service developed by both Trujay Group and MagneticOne.

Trujay Group and MagneticOne are committed to ensuring that your privacy is protected. We recognize the importance of protecting all the information provided by Trujay users and newsletter subscribers. All our customers and users are encouraged to read this privacy policy prior to submitting any personal information or using the website in any other manner.

Information Collection and Usage

When signing up for Trujay account we ask you to provide us with the following information:

  • name
  • e-mail address
  • password

When you visit Trujay website, our server records the information sent from your browser:

  • web request (e.g. date, time, etc.)
  • IP address
  • browser type
  • browser language
  • one or more cookies identifying your browser

 

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We allow access to personal information only to Trujay employees, who need to know that information in order to ensure best-quality data migration, integration, develop or improve our services. These individuals are obliged to keep confidentiality and may be punished by disciplinary impact, work termination or criminal prosecution if they fail to meet these commitments.

 

Information Sharing

We do not share, sell or rent any kind of personal information provided by our users, customers or website visitors to third-parties. We guarantee the confidentiality of your private data.

Certain pieces of aggregated, non-personal information like the number of users that migrated to a particular CRM software, the number of clicks on a certain ad, etc., which does not identify your personality, may be shared with third-parties to optimize Trujay service.

 

Data Integrity

Trujay processes personal information in accordance with this Privacy Policy or any applicable service-specific privacy statement only for those purposes it was collected for. Data collection, saving, and processing practices are constantly analyzed to ensure its proper and safe adherence. All the procedures involving your website information are performed on highly secured servers. The only authorized staff has access to monitoring the migration process. We take reasonable steps to ensure accurate, complete, and secure processing of personal information. We count on our users to update or correct their personal information whenever it is necessary by themselves.

The access credentials and data of both CRMs guaranteed to treat privately. The CRM details are saved for 30 days and will be deleted after this particular period of time. (Please inform us, if you want the CRM information to be removed earlier).

 

Enforcement

Trujay ensures constant compliance with this Privacy Policy. Please address your questions or concerns about this privacy statement to contact@trujay.com. As soon as any written complaint is received, Trujay takes the responsibility to contact the complaining user with the necessary solutions. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between Trujay and an individual.

 

Communication

You can submit any type of information to Trujay through the Chat, mail, phone, or other contact forms available on the website. We assure you that it will never be made public or accessible to third-parties. Requests for service, support or additional information may be forwarded only if it is needed to the appropriate departments within the company. This kind of notifications are retained for internal administrative purposes and are not disclosed to the outside sources.

 

Notification of Changes

If we change our privacy policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

 

Last updated: March 2019

 

Trujay complies with GDPR regulations, you can find more information on Trujay and GDPR page.